What customers say about Bay Stone
"My husband and I had the most wonderful experience at Bay Stone. While YES, it's just tile, but think about it, you'll have to look at it for years to come! If my husband and I made the wrong decision, we'd have to look at it until we could afford to replace it. My husband and I are VERY indecisive and needed someone that could not only educate us, but have a designer eye, and make sure the tile would look marvelous with our cabinets and granite in the kitchen."
"Kimberly was extremely helpful through the selection process, especially because this was our first construction project and we were overwhelmed. We loved the way she matched the pieces together and present two different options of floor, accent tile and counter combinations. We were going to look at multiple stores, but once we met Kimberly, we decided to finish our shopping at Bay Stone."
"We went to Bay Stone when we decided to remodel our Kitchen and bathroom from a recommendation from my contractor. We were greeted by very friendly staff when we were there and later Kimberly helped us. Before we were there, we have no clues about tiles or slabs or stones or granite but Kimberly helped us through and made us feel very comfortable. On top of the friendly staff, Bay Stone carries a very big selection and have a lot of stocks. We end up changing our kitchen island and counter top, bathroom counter top as well as a wall mantle. We are very pleased after 5 months and will go back to Bay Stone if we are going to remodel again!
- Stan T.
"Excellent selection at reasonable prices. I was doing a remodel for a kitchen and two baths, no drop in the bucket. When it comes to choosing tiles and matching colors, I highly recommend Bay Stone Depot."
- Farzin A.
"I worked with Kimberly Spengler at Bay Stone. Prior to asking Kimberly for help, I was walking around overwhelmed and very discouraged. I didn't know where to start. Kimberly broke it down, room by room and in 3.5 hours we had designed the kitchen and 3 bathrooms...including grout colors. She was amazing!!! She knows her stuff! Super easy to work and communicate with. In the future working with Kimberly is a no brainer."
- Jason M.
"My wife and I had a fantastic experience at their store. We really didn't know what we wanted to do with a remodeling job; really not knowing where to start with. Ray was more than helpful in hooking us up with designers and professionals there who paid attention to our budget needs and taste and we walked away miles ahead of where we started from. I totally recommend these guys due to there massive selection and staff that can help you out with your projects whether remodeling or new construction."
- Fara R.
"We were sent here by our contractor and was told to ask for Kimberly to help us look around and get ideas. When we arrived at 2:30pm, Kimberly had to go to lunch since it has been a busy day which is very understandable. What we appreciated most was she tries to find someone else to help us, and Ray volunteered. Kudos to these guys! Ray was very informative and knowledgeable. We learned the difference between porcelain / ceramic and it's purpose and use. This is a great place to go to. It's very busy, so I recommend making appointment if you don't know what you want yet so they can give you the attention needed to learn and choose your materials."
- Thuy C.
"Bay Stone has so many different tiles to choose from for the same prices, if not better, than other stores. However, our awesome experience was made up by Ken the person who assisted us. Ken is incredibly helpful, honestly. He is so genuine and will take his time to put pieces together depending on what you like and your preferences. He is honest and will give you his opinion on what he thinks would look nice and even help you pick out pieces that looks beautiful together and make sure you love the pieces. Go to Bay Stone and ask for Ken, he's awesome!!!"
- Vivian D.
"I recently was shopping for tile for my bathroom shower and floor. I had been to many tile shops and then I found Bay Stone. They have excellent customer service--above and beyond any other tile shop I had been to. Jeff and Jill were both very helpful and took time with me. Whether I called or went in the service was the same. I purchased all my tile and accent tiles there and I am very pleased. I highly recommend Bay Stone."
- Brenda G.
"My wife and I visited these guys on a busy Saturday morning. Although it was very crowded, they spent a fair amount of time with someone as novice an us to come up with a complete solution. Fantastic service and a large selection of porcelain and glass products. I had no idea how to go about my remodeling job and they helped me design and come up with a beautiful bathroom and kitchen design. They were also very helpful in working around my budget to find the best options that worked for me. I definitely recommend them to anyone who needs a first rate service and has little to no idea how to go about their remodeling."
- Maz R.
"If I can give them 10 stars I would. From their showroom, to selection, price points compared to other nearby stone sellers, to customer service, Bay Stone met all my expectations, and I'm sure after 3 visits they were hoping to get a satisfied customer with all of my millions of questions. Great source for all your remodel needs! Hassle free."
- Jess O.
"A huge selection of quality material and a very knowledgeable staff to go along with it. I had the great experience of going there to buy some material and ended up having them help with the design of the master bathroom I was trying to remodel. Their staff is very patient answering all my questions and making recommendations that were within my budget. I'm definitely going back for any future projects I might have in my house!"
- Ray R.